Join us May 7-9 at the ONE Conference in Houston, Texas! 
The Texas Apartment Association Education Foundation’s Room to Grow Ambassador Program highlights the inspiring journeys of professionals who have found fulfilling careers in the Texas rental housing industry. This year’s ambassadors—Chelsie Simpson, Mystri Nestell, and Preston Duff—bring diverse experiences, unique perspectives, and a shared passion for their work. Their stories exemplify the endless opportunities within the industry, proving that no matter where you start, there’s always room to grow.
Chelsie Simpson | Q10 Property Advisors | Houston Apartment Association
Chelsie Simpson’s Story: From Bartending and Sea World to Award-Winning Property Manager
For Chelsie, a career in property management wasn’t part of the plan—it was something she fell into through family connections. Her aunt, a long-time industry professional, introduced her to the field, and Chelsie quickly realized she had found her calling. She has since embraced the fast-paced, ever-changing nature of the industry, thriving in an environment where every day is different. Whether managing maintenance, assisting residents, or ensuring the property is running smoothly, Chelsie wears many hats. Her dedication and care for her residents earned her the prestigious Assistant Manager of the Year award through the Houston Apartment Association, an achievement that opened doors and encouraged her to apply for the Be the Next Room to Grow Ambassador video challenge. To her, this industry isn’t just about leasing apartments—it’s about creating a community and making a meaningful impact in people’s lives.
Mystri Nestell | Summit Property Management | Houston Apartment Association
Mystri Nestell’s Journey: Breaking Barriers in Property Maintenance
Mystri’s path into multifamily maintenance began at an early age when she developed a passion for fixing things. Inspired by her mother, who worked in apartment cleaning, she learned to troubleshoot minor repairs while assisting her. A natural problem solver, she landed her first make-ready position in Oklahoma and never looked back. Moving to Texas allowed her to expand her skills, and despite working in a field where female maintenance technicians are rare, she’s found nothing but support and encouragement. Her mentor, who sadly passed away, instilled in her the confidence to keep learning and pushing forward. Today, Mystri finds joy in knowing her work directly improves residents’ lives. Whether fixing an HVAC system or making a unit move-in ready, she approaches every task as if she were preparing a home for a loved one. Her growing expertise and passion for mentorship prove that the apartment industry offers opportunities for anyone willing to learn and work hard.
Preston Duff | Precision Appliance Leasing | Apartment Association of Greater Dallas
Preston Duff’s Transition: Restaurateur Turned Regional Sales Manager
Coming from a decade-long career in the restaurant industry, Preston sought a better work-life balance without sacrificing his love for service. Encouraged by his father, a long-time apartment industry professional, he discovered a passion for the supplier side of multifamily housing. Working in sales at Precision Appliance Leasing, he was immediately drawn to the industry’s sense of community and shared commitment to service. While his background was in hospitality, he found that the skills he honed—building relationships, problem-solving, and prioritizing customer satisfaction—translated seamlessly into his new career. He’s particularly fascinated by the scale of the apartment industry, from its impact on local economies to the vital role it plays in providing homes for millions. Through his work, he sees firsthand how strong vendor-partner relationships contribute to the success of apartment communities.
A Career with Endless Opportunities
Each of these ambassadors highlights a different path within the industry, yet their experiences share common themes—supportive mentors, strong community connections, and the ability to advance without traditional educational barriers. Whether it’s Chelsie’s drive to make property management more accessible, Mystri’s mission to inspire the next generation of skilled maintenance professionals, or Preston’s commitment to service-driven sales, they all prove that success in the multifamily housing industry is about passion and dedication.
Why You Should Consider a Career in Multifamily Housing
For those who’ve never considered a career in this industry, the stories of Chelsie, Mystri, and Preston serve as a testament to the stability, growth, and fulfillment it offers. The Texas rental housing industry isn’t just about leasing apartments—it’s about creating homes, supporting communities, and fostering professional development. Whether you’re looking for a fresh start, a hands-on career, or a place where you can make a difference, there’s a path for you.
If their stories inspire you, consider submitting a video for the next Room to Grow Ambassador video challenge and join a network of professionals dedicated to making an impact. Your journey starts here—where will it take you?